The Face Of Community Banking: First Bank

first bank

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At First Bank, we believe banking is more than just transactions. It’s a people business. As a true community bank, we combine the resources and capabilities customers expect with the personal service and local decision making they deserve. Our team members live, work, volunteer, and raise their families in the same communities we serve, giving us a deep understanding of the people, businesses, and organizations that make this such a special place.  

What truly differentiates us is our relationship-first approach. Our customers aren’t account numbers; they’re neighbors, business owners, community leaders, and families we know personally. Decisions are made locally by people who understand our area and are invested in the success of our communities. At the end of the day, people choose First Bank because they want a banking relationship built on trust, accessibility, and genuine care. We don’t just serve our communities—we are part of them, and we are committed to helping them thrive. That’s a difference our customers experience every day.  

What sets First Bank apart is our commitment to being accessible, responsive, and relationship driven. When customers walk through our doors, they are greeted by people who know their names, understand their goals, and are empowered to make decisions locally. Whether we’re helping a family buy their first home, supporting a small business as it grows, or partnering with local non-profits to strengthen our communities, we take pride in being your financial partner, through every stage.  

First Bank
fbvirginia.com | (888) 647-1265
310 First Street, Suite 110, Roanoke, VA 24011

Pictured: (Left to Right)
Todd Ross, Senior Vice President, Market President 
Makayla Orange, Assistant Vice President, Banking Center Manager
Getra Hanes, Assistant Vice President, Mortgage Loan Officer

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